Episodes

Friday Apr 19, 2024
Bridging the gap: the future of multigenerational work
Friday Apr 19, 2024
Friday Apr 19, 2024
We recently hosted an insightful panel discussion titled "Bridging the Gap: The Future of Multigenerational Work," held at Brew Society in Leeds, in partnership with Partners& and Connect Yorkshire.
The discussion brought together leading voices to explore managing diverse workforces, featuring insights from an expert panel, including Simon Biltcliffe, Founder & Executive Chairman of Webmart; Elena Bunbury, Junior Account Manager at Hatch PR; Dale Graham, Principal Consultant and DEIB (Diversity, Equity, Inclusion, and Belonging) Client Lead at Q5; and Jermaine Benjamin, Director at Boost Talent, with Claire Hamlin facilitating the conversation.
The experts delved into the evolving landscape of today's workforce, characterised by an unprecedented mix of up to five different generations. The panel offered insights into managing a diverse workforce and how to successfully navigate the complexities of a multigenerational workplace. Listen now!

Monday Apr 15, 2024
Improving quality of care with M. Rashad Massoud
Monday Apr 15, 2024
Monday Apr 15, 2024
Via our new 'Brights Spots in Health & Care' interview series, we aim to provide a platform for sharing best practises, lessons learned, and inspiring transformational leadership within health and care systems worldwide. Our leadership interviews focus specifically on the personal leadership journeys of some of the brilliant senior leaders we have met and worked with.
In this episode, Q5's Charlie Penny is joined by M. Rashad Massoud, MD, MPH, FACP, a medical doctor turned c-suite executive who has worked to improve healthcare in 102 countries. Based in Washington DC, Rashad has led healthcare improvement and disaster response efforts with the organisations such as Americares, USAID, UNICEF, the World Bank and World Health Organisation, to name just a few.
Rashad addresses key questions about leadership in healthcare, including:
- Where have you seen the management of knowledge in health and care systems done well?
- How have your leadership roles changed as a result of crises such as the Covid-19 pandemic?
- What do you look for in leaders at all levels of your organisation?
- What advice would you give young leaders for how to be successful?
If there is a bright spot in your health care system that we can share and learn from, please reach out to charles.penny@q5partners.com. To learn more about how we've supported organisations in health and care systems globally, click here.

Thursday Apr 11, 2024
Bionic: Media, Education & Work in the era of GenAI
Thursday Apr 11, 2024
Thursday Apr 11, 2024
This podcast is the first of our new series, Bionic, a ground-breaking podcast designed to help leaders and individuals navigate the significant changes in our workplace and lives driven by new technologies and Generative AI.
Hosted by Q5's AI enthusiast Hugo Delamain, this episode we're joined by Ethan Zuckerman to dissect the social implications of AI and the wide-ranging effects on the way we work, learn and communicate. We ask the crucial question: Is it a revolutionary breakthrough or simply the next logical step in technological progress?
Join us for a thought-provoking discussion as we unpack the practical uses of language models, their impact on our professional and personal lives, and the important ethical debates they spark - all in the opening episode of Bionic.

Monday Feb 05, 2024
The experts' guide: Design your operating model for growth, cost & agility
Monday Feb 05, 2024
Monday Feb 05, 2024
Leaders today are tasked with a complex balancing act: aligning immediate operational efficiency with long-term growth, delivery for today's customers while also paving the way for tomorrow's, and maintaining agility amidst future strategy. As 2024 commences, the need for leaders to expand beyond a single-focused strategy in their operating models becomes paramount.
In this discussion, our expert Q5 panel discusses how to design organisations that achieve a broad spectrum of objectives - be it cost, agility, growth, or anything in between. Drawing on their 80+ years of cross-sector experience, they'll provide real-life examples and tackle pressing questions like:
- Can organisations really have it all - an operating model that balances cost optimisation, long-term growth, and agility?
- What are the most common pitfalls for businesses failing to balance competing strategic priorities?
- How does leadership affect an organisation’s ability to balance multiple strategic priorities? What are the specific qualities that help drive success?
- What are some practical steps that you can start taking to incorporate a multi-lens approach in your operating model design?
Facilitated by Natalie Firth (Head of Organisation Design, Q5), hear from our global experts Tom Leary (Partner, Q5), Audrey Laing (Associate Partner, Q5) and Nalin Mehrotra (Director, Q5).

Thursday Dec 07, 2023
Talent Management and the Rise of the Flexible Career
Thursday Dec 07, 2023
Thursday Dec 07, 2023
How can your organisation best respond to an evolving workplace culture?
With workforces now viewing flexibility as an expected norm, this webinar explores how businesses that are prioritising and successfully putting in place effective flexibility and support, are realising the benefits of a more retentive, engaged, and resilient workforce. In turn this approach can accelerate a healthier workplace culture and lead to tangible business results.
Hosted by Q5 and Ceridian, and drawing on Ceridian's 2023 Pulse of Talent Survey, this webinar will outline tried and tested ways and new approaches that can help your organisation to find its suite of solutions to pivot and thrive.
Our featured speakers include:
- Michelle Bonam, VP of Organisational Effectiveness at Ceridian
- Guy Cohen, HR VP and Global Head of Talent at TT Electronics
- Dr Claire Hamlin, Director of Purpose and Sustainability at Q5

Friday Oct 20, 2023
Refirement Life: Making your third chapter your best chapter
Friday Oct 20, 2023
Friday Oct 20, 2023
Claire Markwardt, Managing Partner for Q5 North America, was delighted to join Christine Zmuda and Muge Wood on their ‘Refirement Life’ podcast, on the topic of making your third career chapter your best chapter.
In this podcast, Claire shares her personal career journey, from her first chapter as a successful Partner at Accenture for 20 years, through her second running her own firm for 12 years, to her third as the Q5’s Managing Partner, Q5 North America.
Claire discusses:
- How her personal goals of serving and bettering others, intersects with Q5’s mission and values of building healthy organisations.
- Trends and shifts she has seen in recent years around culture, with individuals questioning ‘how do we want to operate, behave and govern ourselves both at an individual level and as an organisation?’
- How Q5 focuses on employee wellbeing and psychological safety, recognising that healthier people are better professionals, world leaders and contributors.

Thursday Sep 14, 2023
Moving beyond the ’Keep Cup’: Translating sustainability rhetoric into action
Thursday Sep 14, 2023
Thursday Sep 14, 2023
While geopolitical and economic tremors continue to drive uncertainty in the business environment, they have also sparked greater opportunity for organisations to innovate than ever before. This podcasts explores how necessity and scarcity will drive our next era of innovation and how businesses can adapt to these two key drivers to thrive.
Q5’s Principal Consultant Alex Dodds, is joined by expert speakers:
- Cady Liang, the Ex-APAC Regional Director of Sustainability at Compass Group.
- Dani Matthews, the Chief Impact Officer at Abundium.
- Justin Frank, the Head of Strategy and Communications at Goterra.

Friday Jun 23, 2023
The future of communication to a multigenerational workforce
Friday Jun 23, 2023
Friday Jun 23, 2023
Employees are no longer retiring at 65 or staying with the same company for 40 years. The average tenure of a Gen Z worker is 2.75 years. Gen Xers, Millennials, Gen Z and Boomers are rubbing alongside each other, with differing motivational needs, in an ever-confusing working world.
Our esteemed co-host and panellists cover a broad range of senior business and media sector experiences and opinions, that will ensure a lively and well-informed debate.

Friday Jun 23, 2023
How to build & retain your best workforce in 2023
Friday Jun 23, 2023
Friday Jun 23, 2023
Join Q5 and Ceridian for a jointly hosted webinar that explores the biggest opportunities for employers in 2023 to develop and retain their best talent. In this session, we’ll delve into the latest findings from Ceridian’s 2023 Pulse of Talent report to find out what your top talent really wants. We’ll also look at how organizations can use this data to improve work-life balance, increase employee engagement and build organisational resilience.

Tuesday Apr 04, 2023
How to create a culture of equity in your organisation
Tuesday Apr 04, 2023
Tuesday Apr 04, 2023
This jointly hosted webinar, by Q5 and Clarion, will focus on how employees, managers and leaders can actively foster a culture of equity that empowers women and minority groups in the workplace. We’ll ask, ‘How can we truly dismantle the stereotypes and unconscious biases that hold us back from providing equal opportunity across different genders, ethnicities and cultures in our workforce, beyond checklist initiatives and HR programs?’.
Our panel consists of four excellent speakers who are paving the way for women leadership in different sectors, including Sharon Rice-Oxley, founder at Q5, Meeta Zakharia, Director of DE&I at McDonald’s, Sarah Tahamtani, Partner and Head of Employment & Business Immigration at Clarion and Marwa Farouq, Leadership Coach & ex-Head of Operations at Teach for all.